Privacy Policy

Privacy Policy

Razorback Rain Systems
Effective Date: November 9, 2026

Razorback Rain Systems ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an estimate, contacting our team, or using our services.

This Privacy Policy explains how we collect, use, protect, and disclose information through https://razorbackrainsystems.com/.

1. Information We Collect

We may collect the following information when you voluntarily provide it:

Full name

Email address

Phone number

Property address, city, and ZIP code

Requested services and project details

Photographs or documents submitted for estimates

Appointment and communication preferences

Information provided through contact forms, phone calls, emails, or text messages

We may also collect certain technical information automatically, such as IP address, browser type, device information, referring pages, and website activity through cookies or analytics technologies, where enabled.

2. How We Use Your Information

We use information collected for legitimate business purposes, including:

Responding to questions and estimate requests

Providing gutter installation, gutter cleaning, gutter protection, and exterior service information

Scheduling consultations and services

Communicating about estimates, appointments, projects, and invoices

Providing customer service and follow-up communications

Sending promotional communications when you have provided appropriate consent

Improving our website, customer experience, and business operations

Maintaining business records and complying with applicable legal obligations

3. SMS and Text Message Communications

If you expressly opt in to receive text messages from Razorback Rain Systems, we may send messages related to your selected communication preferences.

Non-marketing messages may include estimate follow-ups, appointment confirmations, scheduling reminders, and project updates.

Marketing messages, if separately authorized, may include special offers, promotions, and service-related marketing updates.

Message frequency varies based on your interactions and communication preferences. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected] or (870) 654-6960.

Consent to receive text messages is not a condition of purchasing goods or services.

4. Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Service Providers

We may use service providers to support website hosting, customer relationship management, scheduling, communications, payment processing, analytics, and other business operations.

These providers may process information only as necessary to perform services on our behalf, subject to applicable contractual and privacy protections.

We do not authorize service providers to use SMS opt-in data or consent for their own marketing purposes.

6. Financing Services

Razorback Rain Systems may offer eligible customers access to financing options through Wisetack, an independent third-party financing provider.

If you choose to explore financing, information you provide directly to Wisetack is subject to Wisetack's applicable privacy policy and financing terms.

Financing eligibility, approval, and terms are determined by the financing provider.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality, understand visitor activity, and evaluate website performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain consent before using nonessential tracking technologies.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and comply with applicable legal requirements.

10. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate recordkeeping requirements.

You may unsubscribe from marketing emails using the unsubscribe instructions provided in those communications.

You may withdraw SMS consent at any time by replying STOP.

11. Third-Party Websites

Our website may contain links to external websites, including Facebook and third-party financing services.

We are not responsible for the privacy practices or content of websites operated by other organizations. We encourage you to review their privacy policies before submitting information.

12. Children's Privacy

Our website and services are intended for a general adult audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

14. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Razorback Rain Systems
Bentonville, Arkansas
Phone: (870) 654-6960
Email: [email protected]
Website: https://razorbackrainsystems.com/